TERMS AND CONDITIONS FOR ALWAYS BRIGHT ELECTRIC, LLC

Effective Date: March 29, 2022

These Terms and Conditions (“Terms”) govern your use of services provided by Always Bright Electric, LLC (“we,” “us,” or “our”), a licensed electrical contracting company. By engaging our services, scheduling appointments, requesting quotes, or using our website, you (“Client,” “you,” or “your”) agree to be bound by these Terms. Please read them carefully.

1. SERVICES PROVIDED

Always Bright Electric, LLC provides professional electrical contracting services, including but not limited to:

• Residential electrical services (panel upgrades, rewiring, lighting, outlets, safety systems)
• Commercial electrical services (tenant improvements, new construction, data wiring, code compliance)
• Specialty electrical services (EV charger installation, generator installation, smart home systems)
• Emergency electrical services (24/7 availability for urgent electrical issues)
• Electrical inspections and code compliance assessments

All services are provided by licensed, insured electricians in accordance with applicable electrical codes and regulations.

2. ESTIMATES AND QUOTES

Free Estimates: We provide free, no-obligation estimates for most electrical projects. Estimates are based on information provided by the client and initial assessment.

Accuracy: Estimates are approximate and may change based on unforeseen conditions discovered during work, including but not limited to hidden wiring issues, code violations requiring correction, or structural complications.

Acceptance: Written or verbal acceptance of an estimate constitutes agreement to proceed with services at the quoted price, subject to any necessary adjustments as described above.

Emergency Services: Emergency service calls may have different pricing structures than standard services. We will provide pricing information before commencing emergency work whenever possible.

3. PAYMENT TERMS

Payment Due: Payment is due upon completion of services unless other arrangements have been agreed upon in writing.

Accepted Methods: We accept cash, check, all major credit cards, and digital payment methods.

Deposits: For large projects, we may require a deposit before beginning work. Deposit amounts will be specified in the written estimate or contract.

Late Payments: Invoices not paid within 30 days of completion may be subject to late fees of 1.5% per month (18% annual percentage rate) or the maximum allowed by law, whichever is less.

Collections: If we must engage collection services or legal action to recover unpaid amounts, you agree to pay all associated costs, including reasonable attorney fees and court costs.

Disputes: Any billing disputes must be raised within 15 days of invoice date. We will work with you to resolve discrepancies promptly.

4. PERMITS AND INSPECTIONS

Permit Responsibility: We will obtain all required electrical permits for work performed. Permit fees are included in estimates unless otherwise noted.

Inspection Coordination: We coordinate all necessary electrical inspections with local building departments and ensure work meets code requirements.

Access Required: Client must provide reasonable access to the property for inspectors during normal business hours.

Failed Inspections: If inspections fail due to conditions not caused by our work (such as pre-existing code violations in areas outside our scope), additional charges may apply for correction work.

5. SCHEDULING AND CANCELLATIONS

Scheduling: Service appointments are scheduled based on availability. We make every effort to arrive within scheduled time windows.

Delays: While we strive for punctuality, unforeseen circumstances (emergencies, weather, traffic, or prior job complications) may cause delays. We will notify you of significant delays as soon as possible.

Cancellations by Client: If you need to cancel or reschedule, please provide at least 24 hours notice. Cancellations with less than 24 hours notice may incur a cancellation fee.

Cancellations by Us: We reserve the right to cancel or reschedule appointments due to emergencies, weather, or other unforeseen circumstances. We will make reasonable efforts to provide advance notice.

6. CLIENT RESPONSIBILITIES

Access: You must provide safe, unobstructed access to all work areas, including electrical panels, attics, crawl spaces, and other locations necessary for service completion.

Utilities: You are responsible for ensuring safe access to utility shut-offs if required for the work.

Pets and Children: Please secure pets and keep children away from work areas for their safety and to allow our technicians to work efficiently.

Information Accuracy: You must provide accurate information about your electrical system, property conditions, and project requirements.

Permits and Approvals: If you are not the property owner, you must obtain necessary permissions from the owner before we begin work.

7. WARRANTIES

Labor Warranty: We provide a lifetime labor warranty on all work we perform. If there is ever an issue with our workmanship, we will return and make it right at no charge.

Material Warranty: Materials and equipment are covered by manufacturer warranties. Warranty terms vary by product. We will provide warranty documentation and assist with warranty claims when applicable.

Warranty Exclusions: Warranties do not cover:

• Damage caused by improper use, abuse, or modifications by others
• Normal wear and tear
• Damage from external causes (lightning, floods, pests, accidents)
• Work performed by unlicensed individuals after our service
• Failure to maintain systems as recommended

Warranty Claims: To make a warranty claim, contact us promptly with details of the issue. We will assess and address covered issues as quickly as possible.

8. LIMITATION OF LIABILITY

Maximum Liability: Our total liability for any claim arising from our services shall not exceed the amount paid for the specific service giving rise to the claim.

Indirect Damages: We are not liable for indirect, incidental, consequential, or punitive damages, including but not limited to lost profits, business interruption, or data loss.

Third-Party Claims: We are not responsible for claims arising from actions or omissions of third parties, including previous contractors, property owners, or other service providers.

Pre-Existing Conditions: We are not liable for pre-existing electrical issues, code violations, or defects not caused by our work.

Insurance: We maintain $2,000,000 in general liability insurance. Claims exceeding our policy limits are not our responsibility.

9. INDEMNIFICATION

You agree to indemnify and hold harmless Always Bright Electric, LLC, its owners, employees, and agents from any claims, damages, losses, or expenses (including attorney fees) arising from:

• Your failure to disclose material information about the property or electrical system
• Your interference with our work or failure to follow our safety instructions
• Third-party claims based on your use or modification of our work
• Any work performed by others on electrical systems we installed

10. PROPERTY DAMAGE

Care of Property: We take reasonable precautions to protect your property during service, including using drop cloths, floor protection, and careful handling of materials.

Unavoidable Damage: Some electrical work requires accessing walls, ceilings, or other structures. Minor cosmetic damage (small holes for wire access, paint touch-up needs) may be unavoidable and is not included in electrical service pricing unless specifically agreed upon.

Drywall Repair: We can coordinate drywall repair or provide referrals, but standard electrical services do not include drywall patching, painting, or finish work unless specifically included in the estimate.

Pre-Existing Damage: We are not responsible for pre-existing damage or conditions discovered during work.

Claims: Any property damage claims must be reported to us within 7 days of service completion.

11. EMERGENCY SERVICES

Availability: We provide 24/7 emergency electrical service for urgent situations including power outages, electrical fires, sparking outlets, and other safety hazards.

Response Time: We make every effort to respond to emergencies within 2 hours. Response times may vary based on location, weather, and current service calls.

Pricing: Emergency service rates may differ from standard service rates. We will provide pricing information before beginning work whenever possible.

Scope: Emergency services focus on making situations safe and restoring power. Permanent repairs or upgrades may require follow-up appointments.

When to Call 911: If you have an active electrical fire or immediate life-threatening situation, call 911 first, then contact us for post-emergency electrical assessment and repair.

12. CODE COMPLIANCE

Standards: All work is performed in accordance with the National Electrical Code (NEC), local electrical codes, and applicable regulations.

Changes: If code requirements change between estimate and installation, we reserve the right to adjust work scope to maintain compliance.

Pre-Existing Violations: We are not responsible for correcting code violations in areas outside our work scope unless specifically contracted to do so.

Inspection Requirements: You agree to allow required inspections and to not conceal work before inspection approval.

13. INTELLECTUAL PROPERTY

Website Content: All content on our website, including text, graphics, logos, and images, is the property of Always Bright Electric, LLC and protected by copyright laws.

Use Restrictions: You may not reproduce, distribute, modify, or create derivative works from our website content without written permission.

Trademarks: “Always Bright Electric” and related marks are our trademarks. Unauthorized use is prohibited.

14. PRIVACY AND DATA PROTECTION

Privacy Policy: Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

Communication: By providing your contact information, you consent to receive communications from us regarding your service requests, appointments, and account information.

Marketing: We may send marketing communications if you have opted in. You may opt out at any time by following unsubscribe instructions or contacting us directly.

15. DISPUTE RESOLUTION

Informal Resolution: If any dispute arises, we encourage you to contact us first to seek an informal resolution.

Mediation: If informal resolution fails, both parties agree to attempt mediation before pursuing litigation.

Jurisdiction: Any legal action arising from these Terms or our services shall be brought in the state or federal courts located in Harris County or Montgomery County, Texas.

Governing Law: These Terms are governed by the laws of the State of Texas, without regard to conflict of law provisions.

Arbitration: For disputes exceeding $10,000, both parties may agree to binding arbitration as an alternative to litigation.

16. SEVERABILITY

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

17. ENTIRE AGREEMENT

These Terms, together with any written estimates, contracts, or agreements for specific services, constitute the entire agreement between you and Always Bright Electric, LLC regarding our services.

18. MODIFICATIONS

We reserve the right to modify these Terms at any time. Updated Terms will be posted on our website with a revised effective date. Your continued use of our services after changes constitutes acceptance of modified Terms.

19. NO WAIVER

Our failure to enforce any provision of these Terms does not constitute a waiver of that provision or our right to enforce it in the future.

20. ASSIGNMENT

You may not assign or transfer your rights or obligations under these Terms without our written consent. We may assign our rights and obligations to a successor entity in the event of a business transfer.

21. CONTACT INFORMATION

If you have questions about these Terms and Conditions, please contact us:

Always Bright Electric, LLC
10800 Gosling Rd, #133066
Spring, TX 77382

Phone: (281) 939-2200
Email: [email protected]
Website: https://alwaysbrightelectric.com